Terms of Service

Effective Date: August 14, 2024

1. Introduction

Welcome to Clinical Roots (“Company,” “we,” “our,” “us”). These Terms of Service (“Terms”) govern your use of our website located at https://clinicalroots.ai (“Website”) and our services, including personalized vitamin and supplement recommendations provided through our AI bot Apollo.

By accessing or using our Website and services, you agree to be bound by these Terms. If you do not agree with these Terms, you may not use our Website or services.

2. Use of Our Services

You must be at least 18 years old to use our services. By using our Website, you represent and warrant that you meet this age requirement.

3. Account Registration

To access certain features of our services, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary to keep it accurate, current, and complete.

4. Privacy Policy

Your use of our Website and services is also governed by our Privacy Policy, which can be found at https://clinicalroots.ai/privacy-policy.

5. AI Recommendations

5.1 Informational Purposes Only

Our AI bot Apollo provides personalized recommendations based on the information you provide. These recommendations are for informational purposes only and are not intended to diagnose, treat, cure, or prevent any disease.

5.2 Consult Healthcare Professionals

Always consult with a healthcare professional before starting any new supplement regimen. We do not guarantee the accuracy, completeness, or usefulness of any information provided by Apollo.

6. Orders and Payments

All orders placed through our Website are subject to our acceptance. We reserve the right to refuse or cancel any order for any reason. Prices for our products are subject to change without notice.

7. Shipping and Returns

Please refer to our Shipping and Returns Policy at https://clinicalroots.ai/shipping-returns for information on shipping, returns, and refunds.

8. Intellectual Property

All content on our Website, including text, graphics, logos, images, and software, is the property of Clinical Roots or its content suppliers and is protected by copyright and other intellectual property laws. You may not use any of our intellectual property without our prior written consent.

9. User Content

You may have the opportunity to post reviews, comments, and other content on our Website. By posting content, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.

10. Prohibited Uses

You may not use our Website or services for any unlawful purpose or in any way that could harm us or any third party. Prohibited uses include, but are not limited to, violating any applicable laws, infringing on our intellectual property rights, and engaging in any activity that could disrupt our services.

11. Disclaimer of Warranties

Our Website and services are provided “as is” and “as available” without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted or error-free, and we disclaim any liability for any inaccuracies or omissions in the information provided.

12. Limitation of Liability

To the maximum extent permitted by law, Clinical Roots shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our Website or services.

13. Indemnification

You agree to indemnify, defend, and hold harmless Clinical Roots and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, and expenses arising out of your use of our Website or services or your violation of these Terms.

14. Termination

We reserve the right to terminate your access to our Website and services at any time without notice for any reason, including for violation of these Terms.

15. Subscriptions

15.1 Subscription Terms

By purchasing a subscription, you agree to an initial and recurring subscription fee at the then-current subscription rate, and you accept responsibility for all recurring charges until you cancel your subscription. You may cancel your subscription at any time, subject to the terms of our cancellation policy.

15.2 Automatic Renewal

Your subscription will be automatically renewed for successive periods unless you cancel it in accordance with our cancellation policy. You authorize us to charge your payment method for the subscription fee at the then-current rate.

15.3 Cancellation Policy

To cancel your subscription, you must log into your account and follow the cancellation procedures or contact our customer service team at support@clinicalroots.ai. Cancellations will take effect at the end of the current billing cycle.

16. Changes to These Terms

We may update these Terms from time to time. If we make changes, we will notify you by revising the effective date at the top of these Terms. Your continued use of our Website and services after such changes constitutes your acceptance of the new Terms.

17. Contact Information

If you have any questions about these Terms, please contact us at:

Clinical Roots
support@clinicalroots.ai