Privacy Policy

Effective Date: August 14, 2024

Clinical Roots (“Company,” “we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website located at [clinicalroots.ai] (“Website”) and use our services, including our AI-driven personalized recommendations through Apollo. By accessing or using our Website and services, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide directly to us, including but not limited to:

• Name
• Email address
• Mailing address
• Phone number
• Payment information
• Health information (such as dietary preferences, allergies, and other health-related data provided for personalized recommendations)

1.2 Automatically Collected Information

When you visit our Website, we may automatically collect information about your device and usage of our Website, including:

• IP address
• Browser type and version
• Pages visited
• Time spent on pages
• Referring website
• Device identifiers
• Operating system

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, operate, and maintain our Website and services
• To improve, personalize, and expand our Website and services
• To process your transactions and manage your orders
• To communicate with you, including sending updates and promotional materials
• To provide customer support
• To gather analysis or valuable information so that we can improve our Website and services
• To monitor the usage of our Website and services
• To detect, prevent, and address technical issues
• To fulfill any other purpose for which you provide it

3. Sharing Your Information

3.1 With Service Providers

We may share your information with third-party service providers to help us provide and improve our services, including payment processors, hosting providers, and email service providers.

3.2 For Business Transfers

We may share or transfer your information in connection with or during negotiations of any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.

3.3 With Your Consent

We may disclose your personal information for any other purpose with your consent.

3.4 As Required by Law

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4. Your Rights and Choices

4.1 Access and Update Your Information

You have the right to access and update your personal information. You can do so by logging into your account or contacting us directly at support@clinicalroots.ai.

4.2 Opt-Out of Marketing Communications

You may opt-out of receiving promotional emails from us by following the unsubscribe link or instructions provided in any email we send or by contacting us at support@clinicalroots.ai.

4.3 Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

4.4 Data Deletion

You have the right to request the deletion of your personal information. You can do so by contacting us at support@clinicalroots.ai. We will respond to your request in accordance with applicable laws and regulations.

4.5 Data Portability

You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format. You can make this request by contacting us at support@clinicalroots.ai.

4.6 Do Not Track

Our Website does not respond to Do Not Track signals. You can enable or disable Do Not Track by visiting the preferences or settings page of your web browser.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other types of misuse.

6. Children’s Privacy

Our Website is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from children under the age of 18 without verification of parental consent, we will take steps to delete that information from our servers.

7. International Data Transfers

Your information, including personal information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. By submitting your information to us, you agree to this transfer.

8. Third-Party Links

Our Website may contain links to third-party websites and services that are not owned or controlled by us. We are not responsible for the privacy practices or the content of these third-party websites. We encourage you to review the privacy policies of any third-party websites or services you visit.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Information

If you have any questions about this Privacy Policy, please contact us at:

Clinical Roots
support@clinicalroots.ai